Consumer Sentiment
- Consumer satisfaction outreach, monitoring and analysis
- Employee surveys and perception analysis
- Policy-based analysis, including political polling and initiative and referenda research
- Industry leading capacity; 600 survey stations, located in 6 call centers, in three states and two countries; in-house multimedia web survey specialists
- Over one million surveys successfully completed during the past two years
- National, regional, local and micro-area research
- Precision design programming and random sampling procedures
- Broad cross section of industries served, from tourism to telecommunications, medical to manufacturing
- Mobile telephone integration
- Inbound and outbound survey capabilities
- Industry leading quality controls and employee training
- Open source client tracking, reporting and monitoring
- Bilingual fielding capabilities